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KMID : 0856920060090010017
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Journal of Hospice and Palliative Care
2006 Volume.9 No. 1 p.17 ~ p.29
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Study of the Actual Condition and Satisfaction of Volunteer Activity in Australian Hospital
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Park Geum-Ja
Choi Hae-Young
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Abstract
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Purpose: This research aimed to investigate the actual condition and satisfaction of volunteer activity in Australian hospital.
Methods: Data was collected by self reported questionnaire from 101 volunteers and analyzed by frequency and percentage, t-test, ANOVA and Sheffe and Pearson’s correlation coefficients using SPSS 12.0.
Results: 1. Years involved in volunteer work were 5~10 years (32.7%), above 10 years (30.7%), 2~3 years (11.9%) and 3~5 years (10.9%). Types of volunteer work were physical care (32.7%), physical and emotional care (14.9%), and others (18.8%). Types of allocation of tasks were by volunteer coordination (55.7%), and by volunteer preference and consent between volunteer and coordinator (both respectively, 20.5%). Main reasons for volunteer work were to help sick people (61.4%) and to make good use of leisure time (22.8%). Routes to start volunteer work were from his (her) own inquiries (43.4%), from hearing from other volunteers (30.7%) and from mass media (13.1%). 80.2 % of volunteers had received some kinds of training or preparation for volunteer work. Suitability of volunteer’s skill and ability to voluntary work were ’very well’ (74.0%) and ’mostly well’ (18.0%). Reimbursements or benefits received for volunteer work were token or lunch or group outing (31.7%), and token and lunch or group outing (19.8%). Evaluation frequency for volunteer work was occasionally (37.2%), frequently (30.9%), always (17.0%) and never (14.9%). Relationship with volunteer work coordinator was very good (85.0%). The relationship with other volunteers was very good (81.2%). The relationship with hospital staffs was very good (69.7%) and mostly good (21.2%). Family and friend’s support for volunteer work was very good (83.2%). 2. The mean score of satisfaction for the hospital volunteer activity was 3.09?0.49 (range: 1~4). The highest score domain was ’social contact’, 3.48?0.61, and the lowest was ’social exchange’, 1.65?0.63. An item of the highest score was ’I have an opportunity to help other people’ (3.83?0.40), and the lowest score item was ’I will receive compensation for volunteer work I have done (1.10?0.78)’. 3. The satisfaction from hospital volunteer activity was shown by significant difference according to sex (t=2.038, P=0.044), marital status (F=3.806, P=0.013), years involved in volunteer work (F=3.326), main reason to do volunteer work (F=2.707, P=0.035), receive any training or preparation for volunteer work (t=?1.982, 0=0.050), frequency of evaluation for volunteer work (F=7.877, P=0.000), suitability of volunteer’s skill and ability to voluntary work (t=2.712, P=0.049), relationship with volunteer work coordinators (F=?2.517, P=0.013), relation with hospital staffs (F=5.202, P=0.007), and support of their volunteer work by their family and friends (t=?3.394, P=0.001).
Conclusion: The satisfaction of hospice volunteer activity was moderate. The satisfaction for hospice volunteer activity was shown by significant difference according to sex (t=2.038, P=0.044), marital status (F=3.806, P=0.013), yearsinvolved in volunteer work (F=3.326), main reason to do volunteer work (F=2.707, P=0.035), receive any training or preparation for volunteer work (t=?1.982, 0=0.050), frequency of evaluation for volunteer work (F=7.877, P=0.000), suitability of volunteer’s skill and ability to voluntary work (t=2.712, P=0.049), relationship with volunteer work coordinator (F=?2.517, P=0.013), relation with hospital staffs (F=5.202, P=0.007), and family and friend’s support for volunteer work (t=?3.394, P=0.001). Therefore, it is necessary to consider various factors to improve the satisfaction of voluntary work. (Korean J Hosp Palliat Care 2006;9:17-29)
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KEYWORD
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Hospital volunteer activity, Satisfaction of volunteer activity
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